My Etsy items have an error status. What do I do?

To find out more about the error, check the logs for the affected item. Click “Logs” and look for the latest messages. Logs indicate if some information is missing, a seller account needs an update, or if there is an issue in the app configuration.

This is the list of articles that describe the errors that might appear when you export Shopify products to Etsy. After the issue is fixed, select the product in the Selling List and run the Send to Etsy action again (or the Update action if the failed action was an update). Check if the listing looks good to you on Etsy. If all looks good, select the whole Selling List or other products, and send them to Etsy.

Etsy category not found for product, please adjust Creation Profile

Oh dear, you cannot sell this item on Etsy

Missing name in the variation specifics or variation specifics set

Invalid Etsy token

Quantity must be consistent across all products

Quantity cannot be empty

Still need help? Contact Us Contact Us