Does Salestio sync refunded status updates between Amazon and Shopify?

Yes, Salestio syncs refund and cancellation statuses from Amazon to Shopify. If an order is refunded or canceled directly on Amazon (via Seller Central), Salestio will update the order status to "Refunded" or "Canceled" in Shopify. This ensures that the order status is consistent across platforms.

For more details, you can check this guide: Manage Refunded and Canceled Orders through Salestio.

If you would like to send Refunded or Canceled status updates from Shopify to Amazon, you should enable the feature in Salestio > Settings > Amazon account settings. This feature is available from the Scale plan.