Etsy category not found for product, please adjust Creation Profile

In some cases, when the Creation Profile is misconfigured, you may receive the error below:

Etsy category not found for product, please adjust Creation Profile

This error means that the corresponding mapping or Creation Profile is not found. Follow the steps below to make sure that the profiles are configured correctly:

1. Note the Shopify Category, Product Type, and Collection for the product in question. Check the mapping in the Creation Profile and make sure that the Conditions section corresponds to the attributes of this Shopify product.

For example, the mapping can be set to match all conditions or any condition. Make sure to select “any condition” to match products even if they are not in every selected category.

Remember to save the mapping and the Creation Profile after making changes.

This mapping will apply only if the product is in both “Cappuccino” and “Artisan” Shopify collections at the same time

2. Check Selling List settings. Make sure that product creation is enabled and the correct Creation Profile is selected. Save the Selling List after making changes.

Enable Product creation and select a profile

3. Send the product to Etsy again.