Information about Dashboard

The dashboard lets you get a quick overview of the status of your Shopify integration, check listings states, and verify the latest orders from the connected marketplaces.


The Dashboard displays relevant information for the connected marketplaces separately. You can change the default integration under Salestio > Settings. To change the current integration, select the needed marketplaces in the top right corner of the screen.


Additionally, it gives quick access to the links to add accounts, profiles, global profiles, and selling lists.


Latest Orders

The list of the 5 most recent orders from the connected marketplaces with the current statuses is located at the top left part of the screen. Click on the 'View all' link gives quick access to a full list of all orders.

Listings statistic block

The listings statistics blocks are located right below the section with orders. It includes

  • Live— number of currently active listings. It means that the product is linked to the marketplace item, is in stock, and doesn't have an active pending operation
  • Error — number of listings that were attempted to send/update but resulted in Error. Click the Show Error link to view the Selling List and listings with the errors.
  • Pending — number of listings waiting to complete operations like qty and/or price updates, stopped linkings, etc. 
  • No status — number of listings that are in the Shopify store but not in the Selling Lists in Salestio.
  • Not active — the number of listings in the Selling Lists in Salestio in the Not Active statuses. To send them, select the products in the Selling List and click Send to Amazon/eBay/Etsy

You can find the following information in the right column:

User Status

  • Products — number of products available inside Salestio. Please note here you can find not only products downloaded from the Shopify store but also the listings not connected from all included integrations (Amazon/eBay/Etsy). Please also take a look at the 'Last update' information that shows when the last update happened.
  • Accounts — the number of marketplace accounts added to Salestio. Here you can also find the button to create a new connection to the marketplace account. The Dashboards for Amazon, eBay, and Etsy display the number of accounts for the respective platforms.
  • Selling lists — total number of selling lists created inside Salestio. On the right side, you can find the button to add a new selling list
  • Profiles — the total amount of marketplace profiles (marketplace-specific configuration) created inside the application along with the button to create a new profile
  • Global profiles — the total amount of global profiles (qty & price-related configuration) available in Salestio. The button to create a new global profile is also available here

Subscription Status

Block with subscription status shows the information about the current subscription package and stats related to products and sales. 

Here you can change your subscription package anytime by clicking the "Change Subscription" button. 

For development stores, you will automatically receive a Free package that doesn't include limitations.

Help Center

The section gives you quick access to the list of available documentation and videos. Here you can also open the form to submit a support ticket.

Latest unseen logs

This block shows a list of log entries not viewed before. This section outputs only warning and higher log records. The date and type of the log entry are also displayed here. To mark the log message as viewed, simply click the crossed eye icon, and the entry will disappear from the Dashboard. You will still be able to find it on the Logs page.

All other records will be shown when you click the 'View all' link. You can also access the list of all available log entries sorted by time. So, you can view the logs for the listings and orders.

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