Missing Shipping Information on Etsy Orders

Etsy has restrictions for some regions related to providing shipping details for third-party providers. The restrictions exist for the following regions: the United States, Canada, and Türkiye.

For these regions, only the selected providers have access to this information.

https://help.etsy.com/hc/en-us/articles/26654295371031-How-to-Use-a-Third-Party-Provider-to-Ship-Your-Order?segment=selling


As Salestio is not one of these providers (Shippo or ShipStation), unfortunately, Etsy does not share this information with us. Therefore, we cannot pass it to the e-commerce store orders.

Shipping information cannot be sent to the store for such orders.

Still need help? Contact Us Contact Us